01Before you go
Download the app & sign up
Install the MoriPay app and follow the in-app steps to sign up and verify your identity. The app is currently available in Japanese; English support is coming soon.
Sign-up & verification in the app
MoriPay User Guide
From pre-trip setup
From pre-trip setup
to paying in Korea
No queues at the exchange counter: top up on your phone and pay anywhere in Korea. Here's how getting set up before you fly makes your whole trip easier.
Step by Step
Four easy steps
Receive your card at home and top up before you leave, and you're ready to pay and ride public transit the moment you land.
02Before you go · delivery
Order & receive your card
Order the physical prepaid card from an online store. It can be delivered to your home in your country before you leave, so there's no pickup queue at the airport in Korea.
Pre-delivery to your home abroad03Before you go · on your phone
Top up & add services
Top up in foreign currency with your overseas credit card (saved cards and auto top-up supported), and book an unlimited 5G eSIM, travel insurance and an airport pickup in the same app.
Exchange rate fixed for the day04During your stay
Pay & get around from day one
Meet your driver at arrivals and head to your hotel, then pay by IC card at Shinhan Card merchants anywhere in Korea and hop on the subway or bus.
Shinhan Card network + EZL transitTips
Tips for using MoriPay
Use it with confidence at restaurants, malls and on public transit, and stay protected if your card goes missing.
Pay in stores nationwide
Pay by IC chip, just like a regular credit card, at merchants across Korea with Shinhan Card terminals, including Olive Young, Daiso, convenience stores, department stores and traditional market restaurants.
- Instant push alerts and transaction history
- Paid straight from your KRW balance, no exchange stress
Ride with EZL transit
The EZL transit card on the back of the physical card lets you ride the subway, city buses and the airport railroad in Seoul and across Korea with a single tap.
- Tap the card on your phone to top up from your MoriPay balance in the app
- Top up with cash at convenience stores and station kiosks
- Transit fare kept separate from your shopping balance
Security & lost-card pause
If your card is lost or stolen during your trip, pause card payments instantly with one button in the MoriPay app.
- Lock and unlock your card in real time in the app
- Your balance stays safe while paused
Help & Support
Frequently asked questions
Answers to the questions we hear most about using MoriPay.
Q.Where in Korea can I use the MoriPay card?
At Shinhan Card merchants. You can pay just like a regular credit card at card terminals in restaurants, cafés, malls, convenience stores, duty-free shops and traditional markets in Seoul, Busan, Jeju and other destinations.
Q.How do I top up and use the EZL transit function?
The physical card has a built-in EZL chip, a nationwide transit card standard. Top it up from your MoriPay balance by tapping the card on your phone in the MoriPay app, or with Korean won cash at convenience stores (GS25, CU, 7-Eleven, etc.) and subway station kiosks. Then tap it on bus and subway readers.
Q.What exchange rate applies when I top up?
An exchange rate fixed for the day applies, and you can check that day's rate on the top-up screen before you pay. Pay in foreign currency with your overseas credit card or local payment method and it is converted instantly into a prepaid KRW balance, all on your phone without visiting an exchange counter.
Q.How does the airport pickup service work?
It runs at fixed fares from Incheon International Airport (T1/T2) and Gimpo International Airport to destinations in Seoul. Set your destination in the app and prepay with your MoriPay balance; your driver will greet you at arrivals with a name board and help with large luggage. Real-time messenger support is available if your flight is delayed. Choose a sedan (up to 3 recommended) or a large van (up to 7 recommended) and book by 18:00 the day before. Cancellations by the day before are fully refunded; same-day cancellation is not possible.
Q.Can I set up the eSIM before I leave?
Yes. Choose a plan for your travel dates in the app before departure (unlimited data, optional Korean 010 number, etc.) and a QR code is issued right away. Install the eSIM on your phone in advance and activate the line after landing in Korea to start using 5G data.
Q.Is my balance protected if I lose my card?
As soon as you notice, turn on "Pause card" in the card menu of the MoriPay app and offline payments are blocked immediately. Your prepaid balance stays safely in your app account.
Q.Can I get a refund on balance I sent to another MoriPay user?
No. Real-time balance transfers between MoriPay users are credited to the recipient immediately, and transferred balances are non-refundable. Please double-check the recipient and amount before sending.
Q.Can I get a refund on my topped-up balance?
Yes. Refunds are made only by cancelling the payment on the card you used to top up, and partial cancellations are possible. The exchange rate at the time of top-up applies, and the card payment fee is deducted from the refund. Cancellations and refunds for in-app services such as eSIM, insurance and taxis follow each service's own terms.
Q.Which languages does the app support?
The MoriPay app is currently available in Japanese. English support is coming soon.
Contact
Customer support
Questions about using MoriPay? Reach us on LINE or by email.
LINE chat
Mon–Fri, 10:00–18:00 (KST). We reply in the order messages arrive during business hours.
LINE ID: @moripay
Email support
Send us a message through the contact form and we'll get back to you within 1 business day.
Start an easier trip to Korea
with MoriPay today
An all-in-one travel solution for international travelers. See full benefits and promotions on the official website.